Frequently Asked Questions
Have questions? We have answers. If you don't see what you're looking for, feel free to reach out to us directly — we're always happy to help.
Services
What services does Kendra's Luxe Creations offer?
We offer three core luxury services: Interior Styling & Decorating, Personal Fashion Styling, and Brand & Business Consulting. We also offer curated luxury merchandise and digital products through our online store.
How do I book a service?
Simply visit our Services page, select the service that's right for you, and complete your purchase. Once your booking is confirmed, Kendra will reach out within 48 hours to schedule your consultation.
Do you offer virtual consultations?
Yes! All of our consulting and styling services are available virtually, so we can work with clients anywhere in the world.
Can I book more than one service at a time?
Absolutely. Many of our clients combine services — for example, pairing Personal Fashion Styling with Brand & Business Consulting for a complete image elevation experience.
Turnaround & Process
What happens after I book?
After your purchase, you'll receive a confirmation email. Kendra will follow up within 48 business hours to schedule your initial consultation and send over any intake materials needed to get started.
How long does a project take?
Timelines vary depending on the scope of your project. Interior styling projects typically range from 2–6 weeks. Fashion styling and brand consulting sessions are usually completed within 1–2 weeks. Your specific timeline will be discussed during your initial consultation.
What if I need to reschedule?
We understand life happens! Please contact us at least 48 hours in advance to reschedule your appointment at no additional charge.
Orders & Shipping
Do you ship merchandise internationally?
Currently, we ship within the United States. International shipping options are coming soon — stay tuned!
How long does shipping take?
Standard shipping typically takes 5–10 business days. Expedited options may be available at checkout depending on your location.
What is your return policy?
Due to the nature of our print-on-demand merchandise, all sales are final. If your item arrives damaged or defective, please contact us within 7 days of delivery and we will make it right.
Payments
What payment methods do you accept?
We accept all major credit and debit cards, as well as Shop Pay, Apple Pay, and Google Pay at checkout.
Do you offer payment plans?
We are working on flexible payment options for our premium services. Please reach out to us directly to discuss arrangements.
Still Have Questions?
We'd love to hear from you! Reach out via our chat widget and a member of the KLC team will get back to you within 24–48 business hours.
Welcome to the KLC Society — where your elevation begins. 🖤